The Human in the Helper

The Human in the Helper: I was going to be resentful and hateful of the field

Alex loves traveling, his husband, and his fur babies. He’s known within his community as a committed mental health leader, dedicated group practice owner, and compelling TEDx speaker. Most importantly, he embodies a genuineness and passionate energy you don’t often see when working within hardened systems that focus on significant trauma and addiction. Seeing how much he’s accomplished in the past few years, it may surprise you to know he was starting to lose his passion and soulful work to the burden of busyness. “It was consuming me,” Alex shared.

 

Alex describes an imbalance where work was the top priority. He was fielding calls, putting out metaphorical fires, and always having to check his phone for issues, even while on vacation. “I didn’t look forward to coming home [from vacation]. I was stressed at the thought of coming home.” Alex knew something had to shift, but he felt he was committed to his group practice’s growth and goals for the next few years. His spouse described the agency as Alex’s baby, taking his full attention and energy since it was still in an infancy stage of growth.

 

“That hurt to hear him say,” Alex said, “but it didn’t cause a pivot.” At least, not yet. Alex had been considering a career adjustment for almost two years before he hit his limit. “I was in Oregon on a ropes course and had dislocated my shoulder,” Alex remembers. He recalled how he noticed he was attempting to talk himself into pushing through and finishing, all while in immense pain. “I asked myself, who do I need to prove myself to? Tapping out is okay.” Then Alex felt a flood of emotions as he realized this urge to keep going and pushing through was part of his experience as a group practice owner. He had finally come to a decision, it was time.

 

Although his community saw the end result as an announcement to close his agency, Alex disclosed several factors that influenced this pivot away from group practice ownership. “I want my husband to be my top priority. I want to do soulful work again. If I didn’t pivot, I was going to be resentful and hateful of the field.” Alex reflected on how his five domains of self—something he presents on often within his community—were suffering under the experience of too much busyness. “Now I’m paying attention to what feels in alignment with my values.”

 

Alex shared that although he’s grieving the change, it’s a joyful process to see the meaningful differences in his day to day life. “I get to work and do something I love and spend time with my husband.” Alex doesn’t want to live with regrets, especially as he helps his spouse navigate a recent decline in health. “I’m not going to compromise who I am as myself or for my husband for the profession.” In other words, Alex is embracing a shift towards prioritizing relationships and health over work.

 

A pivot in practice ownership is something Alex wants to normalize for his colleagues. “You don’t owe anyone any explanations. You don’t owe it to anyone but yourself.” Alex went on to describe that pivoting is a normal experience as priorities in life change. How do you know if you need to pivot? Alex has a suggestion. “Imagine you are on your death bed. Will you be happy with how things are now? Or will you have regrets? You can pivot!” Alex doesn’t want to feel like he has ignore warning bells when things are out of alignment, and he doesn’t want other clinicians to respond this way either. “Notice what you are saying to yourself. To tap out is okay.” In support of balance, Alex plans to continue to speak and consult on burnout and soulful work with other helping professionals. It’s a way he can give back to the profession without burning out, which is something he hopes to inspire in colleagues on their own path of self-discovery as well.

Things happen to us as humans, even as we support our clients as professional helpers. Do you have a story you want to share the mental health community? Email us at croswaitecounselingpllc@gmail.com to learn more about the Human in the Helper Series!

The Human in the Helper: My lips were purple

Liliana loves to take her morning walks. She’s usually accompanied by her fluffy white dog, a loving companion as they take in the vast beauty Colorado has to offer on various trails. Yet the serenity and meditative quality of her walks was disrupted five months ago. “I got off the plane and was dizzy. I thought that they didn’t decompress the plane properly.“ Liliana described ignoring her body’s messages as she attempted to resume life at home after traveling. She felt tired but didn’t think anything of it, laying down after her meetings one day to take a nap. “My son took me to the hospital because my lips were purple and I was struggling to breathe in my sleep.”

 

Liliana collapsed in the Emergency Room, and was rushed into treatment and emergency surgery for a pulmonary embolism. “I can’t take this life for granted, I don’t know what could happen next.” That was three months ago. Liliana has since learned that her medical crisis didn’t have a clear cause, which adds to the frustration she feels for herself and her family. “I have to take things one day at a time. Some days I need to rest or I need oxygen. Other days I feel good.”

 

Although this event holds medical trauma Liliana is still working through, it isn’t her first medical crisis where she’s had to rework how she operates. Liliana was diagnosed with thyroid cancer while pregnant with her son. “I had been conditioned to push through, to go-go-go.” Now she says she’s changing up how she works for herself in private practice. “Everything goes around medical appointments or how I feel that day.”

 

When asked how she’s coping with this significant life change, Liliana shared she’s embraced her love of writing. “I write poetry. I take time to write. I had to write. It helps me tune into my body.” Liliana described a recent experience with a spa service where her body said no. “I told the technician that it was a no-go, and started to cry as soon as I was outside. I didn’t know why.” So Liliana went home to write. Her body remembered something and was attempting to protect her, even though her mind couldn’t remember. “I’d passed out, I couldn’t remember all that happened in the ER that day.”  Her doctors later filled her in, stating she’d had a near fatal experience.

 

Although medical trauma can be heavy, Liliana wants colleagues to know that they can adapt. “Have a plan and be prepared to pivot as well.” She’s doing this herself when scheduling speaking engagements, consultations, clients, or new supervisees. “I’m up front about having a medical condition that looks like a disability. I let them know there’s a possibility of a pivot if my body says no.” Liliana says her community has been understanding and flexible. She offers referrals to anyone who needs more consistency than she can offer right now at this time in her life.

 

“I’m embracing my humor,” she shared. “I’m taking in all these things I didn’t think I’d notice.” Liliana is describing her increased mindfulness and gratitude practice after her medical crisis. She named being able to walk, to work, to do what she loves as gifts in her life. She also identified an aspect of surrender into the unknown. Pivots and changes to her schedule can feel like a daily occurrence. Liliana is approaching life with immense gratitude and intentionality. We know others can do it too. Whether it’s found within client work or through daily walks in nature, anyone can adopt this mindfulness practice in support of their health and well-being. 

Liliana’s latest poetry, shared with permission.

 It’s hard…body.  by Liliana Baylon

It’s hard to listen to you, body. 

I was conditioned to ignore you. 

To not trust you. 

To rely on others to diagnose you. 

Yet, you keep insisting. 

And I keep pushing through. 

Have patience with me! 

Is hard work, what you are asking of me! 

I’m getting to know you, 

To learn from you, 

To lean on you, 

To be curious about you, 

To recognize what you are asking of me, 

To understand what you are feeling, 

To answer your call. 

Keep talking to me. Keep insisting, please! 

Teach me what I need to learn. 

Keep being patient with me. 

I’m learning from you. 

Things happen to us as humans, even as we support our clients as professional helpers. Do you have a story you want to share with the mental health community? Email us at croswaitecounselingpllc@gmail.com to learn more about The Human in the Helper Series!

The Human in the Helper: This isn’t something essential oils are going to fix.

Gabrielle shows up as vibrant, friendly, and personable, which serves her well as a mental health leader and Licensed Clinical Social Worker. She’s made quite the name for herself as an entrepreneur and consultant serving therapists and professionals around burnout and burnout prevention. With her passion, beautiful tattoos, and love of Zumba, it’s hard to believe she’s already experienced significant professional burnout in her career.

 

“I woke up one day and hated it,” Gabrielle shared. “My clients were no longer my ideal clients. I didn’t have the boundaries I needed. I kept hearing my own voice in my head say, ‘this is how it is.” But Gabrielle found out that things could be different. She was venting about how tired she was to a colleague in another industry one day. Their response? Sell your practice. 

 

“I found myself fantasizing about selling, but with the number we came up with, it didn’t seem worth the work.” At least at first. Gabrielle spoke to how she’d entered the mental health industry while working three jobs, and was subscribing to the hustle and grind culture of being a Millennial. “I believed that the harder I worked, the better it would be.” Which lead to burnout. Gabrielle recalls how she worked a job where she and her colleagues were expected to work long hours, take their work computers home, and come in on Saturdays or Sundays to get caught up.


Gabrielle then moved into private practice, rapidly growing into a group practice serving a community in need. She acknowledged that she built her business fast with the same drive of previous jobs and hadn’t worked on all of her own stuff as a person and professional. “This is what business ownership is about,” she told herself when she felt it catching up to her. Then she got the call to sell her business. “I had to ask myself, what do I want my life to look like?”

 

Gabrielle is a trailblazer in the mental health community by challenging the assumptions that success means a full private-pay practice or group practice ownership. “I have no regrets, this is alignment with my values,” she said of selling her practice. When asked what she wants other therapists to know, she shared, “you can create your dream life! There are so many options.” She warned against comparison to colleagues or listening to the ‘shoulds.’ She named how therapists have set high expectations for themselves, saying “we didn’t talk about the risks of burnout in school.”

 

When reflecting on her current roles of being a business and burnout consultant, Gabrielle shared a story of how an old job asked for self-care tools to be donated to their self-care room for employees. “This isn’t something essential oils are going to fix.” We have to agree.

 

To learn more about Gabrielle and how she can help colleagues and professional communities heal from burnout, visit her website at https://gabriellejulianovillani.com/

 

Things happen to us as humans, even as we support our clients as professional helpers. Do you have a story you want to share with the mental health community? Email us at croswaitecounselingpllc@gmail.com to learn more about The Human in the Helper Series!